Dental Patient Coordinator

Job Type

Full-time

Description

Are you a Patient Coordinator with dental experience who is looking for growth and the ability to positively affect the lives of patients daily by providing the highest level of customer services daily? Do you enjoy working as part of a team where everyone has each other's best interests in mind?

Come join a team that has won the BBB Excellence in Customer Service five times as well as led by two owner dentists Dr. Kelly Clarkson and Dr. Kajsa Novembre. Dr. Kelly Clarkson and Dr. Kajsa Novembre know what it means to build a supportive team focused on delivering a distinctive patient experience while still managing to balance work and family life.

All Smiles Dental Group, an established family practice located in Colorado Springs, CO, is growing and looking for a Dental Patient Coordinator for our busy family practice. This is a full-time position working Monday-Friday. We offer a complete benefits package, growth opportunities, a competitive hourly rate, and daily bonus opportunities. Join a team where our staff is considered the most important resource to help us fulfill our vision to be the patient experience leader by applying the principles of trust, respect, honesty, integrity, and commitment. We invest in our staff and nurture the growth of each individual on our team. We offer a robust benefits package, training, and support along with growth opportunities and professional development.

Office Hours:

Monday-Thursday 8-5
Friday-Saturday 8-2

Duties/Responsibilities:
  • Deliver a distinctive patient experience with every patient both in person and over the phone
  • Answer calls, and schedule new and existing patients for dental treatment
  • Welcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history.
  • Maintain a clean and welcoming patient waiting area
  • Verify patient insurance eligibility
  • Assist with meeting office financial goals by ensuring hygiene and dentist schedules are full and scheduled appropriately
  • Collect patient payments and post them to their patient ledger
  • Update necessary documents into Denticon
  • Outbound calls to patients for confirming upcoming appointments
  • Additional duties as needed such as assisting with laundry, taking out the trash, refilling supplies in restrooms, and any other necessary tasks in our office

We offer a robust benefits plan including medical, dental, vision, matching 401K, PTO, holiday pay, bonus pay, and more~

Requirements

  • 1 or more year of experience in a dental front office setting
  • Passion for delivering the best experience
  • Ability to collaborate and be team-oriented
  • Knowledge of Denticon is preferred but not required


Salary Description

$18-$22/hr